|
Virtual Technologies Group offers remote support on networks and desktops/laptops for all sizes of businesses. Depending on your company requirements, either plan can be tailored to ensure outstanding remote support is just a click or phone call away.
These are just a few items that are included in each type of plan: |
|
Servers |
Desktops/Laptops |
- 8 a.m. to 5 p.m. "Instant Help" Via Online Chat
- Online Ticketing System
- 24 / 7 Server Monitoring
- Hard Drive Failure Preventive Detection
- Disk Cleanup / Defragmentation Utility
- Automatic Windows Updates
- Monthly Detailed Reporting
- Backup Monitoring
- Server License Reporting
- Customer remote access
- AntiVirus Monitoring (requires VPC AV Solution)
- Semi-Annual Microsoft License
Review
|
|
- 24 / 7 Monitoring on mission critical workstations
- 8 a.m. to 5 p.m. "Instant Help" Via Online Chat
- Online Ticketing System
- Workstation Monitoring
- Hard Drive Failure Preventive Detection
- Disk Cleanup / Defragmentation
- Automatic Windows Updates
- Monthly Detailed Reporting
|
|
|
