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Managed Services

Virtual Technologies Group will manage and assume responsibility for providing a defined set of services to our clients either proactively or as they determine which services are needed.  Virtual Technologies Group provides many of our services remotely over the Internet rather than having to perform on-site client visits, which is time consuming and often expensive.  Common services provided by Virtual Technologies Group include remote network, desktop and security monitoring, patch management and remote data back-up, as well as technical assistance.

Key customer benefits:

  • Customer peace of mind – monitor network on 24x7x365 basis proactively
  • Single point of contact for all network issues
  • Single supplier instead of multiple vendors
  • Defined Service Levels (for service delivery)
  • Known costs for management & fixed price contracts
  • Avoid costs of building own management & reporting systems
  • Lower Total Cost Ownership (TCO) for client

Key Service Provider benefits:

  • Business contracts – extended longevity (in line with CPE life spans)
  • Ability to interact with & influence customers at a business/application decision making level
  • Protect vital carriage revenue by de-commoditising & value adding
  • Growing Range of Managed Services Product Offerings
  • Managed Voice Access and Networking
  • Managed Integrated Access
  • Managed IP Address Management
  • Managed Remote Access
  • Network Monitoring
  • Network Element Management
  • Network Management
  • Fault & Performance Management
  • Configuration Management
  • Managed Router Service
  • Managed Server Service
  • Managed Backup Reporting
  • Managed Storage Reporting
  • Managed VPN / IP-VPN
  • Managed VoIP Service
  • Managed Wireless LAN (WLAN)
  • Asset Management
  • Managed Videoconferencing
  • Managed IP-PBX & Applications
  • Hosted IP-PBX & Applications
  • Managed Voice Security
  • Managed Firewall
  • Managed Intrusion Detection
  • Vulnerability Scanning
  • Incident Management
  • Anti-Virus & Spam Management
  • Secure Messaging/E-mail
  • Threat Assessment Monitoring
  • Managed Business Continuity Service
  • Software as a Service (SaaS)
  • Managed video as a service (MVaaS)
  • Hosted Video as a Service (HVaaS)
  • Managed Network & Endpoint Security


For a free consultation, contact